Subprocessors
The providers that help Workforce AI run.
This list explains which third-party services support Workforce AI and the purpose each one serves. Customer-selected integrations are also governed by the terms of the connected service.
Current providers
Services and purposes
Last reviewed July 11, 2026.
Application hosting, compute, databases, encrypted storage, monitoring, and backups.
Account, application, communication, and operational data as configured
Connects Workforce AI to customer-selected business applications.
Connection metadata and data required for the selected integration
SMS and text-message delivery.
Phone numbers, message content, and delivery metadata
WhatsApp messaging selected by customers.
Phone numbers, message content, and delivery metadata
Transactional, product, and trust-center email delivery.
Email address, message content, and delivery metadata
Supported meeting join, live avatar participation, transcripts, and meeting workflows.
Meeting identity, audio, video, transcript, and meeting metadata as configured
Connected business and relationship context used by configured product workflows.
Customer-configured entities, relationships, and context
Search and retrieval across customer-configured business memory.
Vector representations and associated customer context
OpenAI, Anthropic, Google Gemini, and xAI provide configured drafting, summarization, reasoning, and conversational capabilities.
Prompt and response content required for the selected workflow
Change notices
Stay informed when the list changes.
We update the public list when a provider is added or its role materially changes. Email privacy to subscribe to notices.