Customer data and model training
Policy activeWorkforce AI does not use customer business content to train shared AI models.
- Scope
- Customer business content processed by Workforce AI
- Evidence type
- Privacy and product policy
- Owner
- Privacy and Product
- Reviewed
- 2026-07-11
Encryption and customer separation
ImplementedWorkforce AI encrypts data in transit with TLS 1.2 or higher, encrypts data at rest with AES-256, and separates customer data by account.
- Scope
- Workforce AI production service
- Evidence type
- Security controls and SOC 2 examination
- Owner
- Engineering and Security
- Reviewed
- 2026-07-11
Operational monitoring
Live monitoringThe trust center checks the public website, account dashboard, API health endpoint, support center, and scheduling service and displays the current result on the status page.
- Scope
- Publicly reachable Workforce AI service components
- Evidence type
- Live service checks
- Owner
- Engineering
- Reviewed
- 2026-07-11