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Compliance and assurance

Independent assurance, accessible records, and clear scope.

Workforce AI combines an independent SOC 2 Type II examination, a HIPAA compliance program for approved healthcare workflows, and a published accessibility conformance report.

Assurance records

The evidence behind the review

Each record names the exact scope and evidence type, with direct access or a working request path.

SOC 2 Type II

Completed

Workforce AI completed an independent SOC 2 Type II examination covering the Security trust services criteria for the period July 3 through October 3, 2025. The confidential report is available to qualified reviewers by request.

Scope
Workforce AI service and the system described in the report
Evidence type
Independent service auditor report
Owner
Security
Reviewed
2026-07-11

HIPAA program

Available by agreement

Workforce AI supports HIPAA-aligned deployments for approved healthcare workflows and can provide a business associate agreement after reviewing the intended use and configuration.

Scope
Approved healthcare workflows and configured data paths
Evidence type
Compliance program and agreement workflow
Owner
Security and Legal
Reviewed
2026-07-11

Accessibility conformance

VPAT published

Workforce AI publishes a VPAT-based Accessibility Conformance Report covering WCAG 2.0 and the Revised Section 508 standards. The report is available directly from this trust center.

Scope
Workforce AI dashboard as evaluated for the July 15, 2025 report
Evidence type
VPAT 2.5Rev Accessibility Conformance Report
Owner
Product and Accessibility
Reviewed
2026-07-11

Operating controls

How assurance shows up in the service

These practices support day-to-day security, privacy, and service operations.

Customer data and model training

Policy active

Workforce AI does not use customer business content to train shared AI models.

Scope
Customer business content processed by Workforce AI
Evidence type
Privacy and product policy
Owner
Privacy and Product
Reviewed
2026-07-11

Encryption and customer separation

Implemented

Workforce AI encrypts data in transit with TLS 1.2 or higher, encrypts data at rest with AES-256, and separates customer data by account.

Scope
Workforce AI production service
Evidence type
Security controls and SOC 2 examination
Owner
Engineering and Security
Reviewed
2026-07-11

Operational monitoring

Live monitoring

The trust center checks the public website, account dashboard, API health endpoint, support center, and scheduling service and displays the current result on the status page.

Scope
Publicly reachable Workforce AI service components
Evidence type
Live service checks
Owner
Engineering
Reviewed
2026-07-11

Procurement and vendor review

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